Effective Date: 14 June 2024
SUSTAINIAL LLC (“we,” “us,” or “our”) operates the website https://www.sustainial.com/ (the “Services”).
This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.
Information We Collect
We collect several different types of information for various purposes to improve our Service to you.
Personal Data
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:
- Name
- Phone number
- Email address
- Language / Workshop Preference
- Cookies and Usage Data
Usage Data
We may also collect information about how you access and use the Service (“Usage Data”). This Usage Data may include information such as your device’s IP address, browser type, browser version, the pages of our Services that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
Tracking Technologies and Cookies
We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.
Cookies are files with small amounts of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Use of Your Data
SUSTAINIAL LLC uses the collected data for various purposes:
- To provide and maintain the Services
- To notify you about changes to our Services
- To allow you to participate in optional features of the Services
- To provide customer support
- To gather analysis or valuable information so that we can improve the Services
- To detect, prevent, and address technical issues
- To comply with any legal obligations
Disclosure of Your Data
SUSTAINIAL LLC may disclose your Personal Data in the good faith belief that such action is necessary to:
- To comply with a legal obligation
- To protect and defend the rights or property of SUSTAINIAL LLC
- To prevent or investigate possible wrongdoing in connection with the Services
- To protect the personal safety of users of the Services or the general public
Security of Your Data
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
Your payment data is secured as it operates through payment gateways approved by the Qatar Central Bank.
Children’s Privacy
Our Services do not address anyone under the age of 18 (“Children”).
We do not knowingly collect personally identifiable information from children. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we will take steps to remove that information from our servers.
Note that any information about children participating in any of our services or activities should be filled by parents / guardians.
Complaint Handling
For any complaints contact us on [email protected]
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By email: [email protected]
Additional Considerations
- Data Retention: Data will be stored in our database for 12 months.
- Data Transfer: Our data will be not be transferred to any 3rd Party in compliance with the GDPR policies.